FAQ

For your convenience, our most common customer questions are answered right here.

Q. What programming do I get?

A. As a Resident of POB II you will receive DIRECTV’s XTRA Package. This package provides you with  over 210 channels and includes HD!

Q. Do I have the NFL Sunday Ticket?

A. NFL Sunday Ticket is provided to you your first year free of charge! So enjoy it free this year, it will auto renew next year. If you do not want it next year please be sure to cancel so that you wont be charged.

Q. What do I do if I sell my unit?

A. Please make sure you leave the DIRECTV boxes, they belong to the HOA. Please call Customer Care at 1-800-531-5000 and provide us with your move out date.

Not finding what you want? Submit a Service Request and someone will help answer your questions.